Privacy Policy for Relif

Introduction

At Relif, we are committed to protecting your privacy and providing you with a secure and enjoyable online experience. This Privacy Policy explains how we collect, use, maintain, and disclose information gathered from users (each, a “User”) of our website (the “Site”). By accessing or using our Site, you agree to the practices described in this policy.

Personal Identification Information

We may collect personal identification information from Users in various ways, including, but not limited to, when you visit our Site, register for an account, place an order, subscribe to our newsletter, respond to surveys, fill out a form, or participate in other activities and services we offer. When appropriate, you may be asked to provide your name, email address, mailing address, phone number, and payment details. You may also visit our Site anonymously. We will only collect personal identification information that you voluntarily provide to us.

Non-Personal Identification Information

We may collect non-personal identification information whenever you interact with our Site. This information may include details such as your browser name, the type of computer you use, and technical information about your connection to our Site (for example, the operating system and the Internet service providers utilized). This data is used to help us improve the Site and to provide a better user experience.

Payment Information

When you make a purchase on our Site, we may collect payment information necessary to process your transaction. This information is used solely for the purpose of processing payments and is securely handled by our trusted payment processing partners. Relif does not store your full payment details.

How We Use Collected Information

Relif may use the information we collect from Users for the following purposes:

• To Process Transactions: We use the information you provide when placing an order solely to fulfill that order and to deliver the requested service. We share your information with trusted third parties only to the extent necessary to provide the service.

• To Communicate with You: The email address you provide may be used to send you updates regarding your order, respond to your inquiries, or send you newsletters and promotional materials, where you have opted to receive such communications.

• To Improve Our Services: We use the information gathered to enhance our Site, improve our service offerings, and better understand the needs of our Users.

How We Protect Your Information

Relif adopts appropriate data collection, storage, and processing practices and security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We employ industry-standard security protocols and restrict access to your personal information to those employees, agents, or contractors who need to know that information to provide our services.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic, aggregated demographic information—not linked to any personal identification information—with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Cookies

Our Site may use “cookies” to enhance your experience. Cookies are small text files placed on your computer for record-keeping purposes. They may also help us track information about your browsing habits. You can set your web browser to refuse cookies or to alert you when cookies are being sent. However, please note that some parts of the Site may not function properly if you disable cookies.

Changes to This Privacy Policy

Relif reserves the right to update this Privacy Policy at any time. When we do, we will update the “Last Updated” date at the bottom of this page. We encourage you to check this page periodically for any changes. Your continued use of the Site after any modifications to this Privacy Policy constitutes your acceptance of those changes.

Last Updated: February 5th, 2025

If you have any questions about this Privacy Policy, please contact us at privacy@relifaid.org.

Thank you for trusting Relif with your information.